Foire aux questions

You can enter the discount code above the payment options in the last booking step.

Everyone can use Flyla to find and book flights. However, only students who have previously verified their student status on Flyla.com can book student deals.

No, if you are not a student or if you have not yet verified your student status, you can unfortunately not book a student deal. However, you will be able to book any other flight tickets.

If you want to book flights for more than one passenger, you will only be able to book non student deals.

Please log in to your account and use the button “rebook”, then fill in your desired travel date and travel time. We will contact you via email and elaborate your options.

You can request an invoice when you´re booking a flight. However, if you have completed the booking process you can also request an invoice in the corresponding booking from your bookings that you will find in your profile.

You receive your flight ticket after you checked in either on the airline website or at the check-in counter at the airport. Flyla does not issue flight tickets.

With Flyla you can find exclusive student fares with major airlines like Lufthansa, Air Europa and Eurowings. In addition, you also have the possibility to book with many other airlines.

Everytime you book a flight with Flyla, we offset 100% of the CO₂ emissions produced. And we do it at no additional cost for you.

On your main page, you can see the total amount of CO₂ that Flyla has compensated for you to date. You can see how we compensated the CO₂ emissions of your booked flights here.

During each booking process, we show you the amount of CO₂ that we compensate for you and also the number of trees that we additionally plant for you. In addition, you will find comparisons on your profile overview page that will help you to compare the amount of CO₂ that we have compensated for your flights.

Thanks to our partner Squake and its custom tailored API, we offer precise, transparent CO₂ calculations and concrete ways to achieve climate neutrality. Click here to check out the projects that we collaborate with.

For every flight you book with FLYLA, we compensate the CO₂ emissions at no additional cost to you. We even provide a share of our revenue for projects that meet strict certification standards for this purpose.

This fully depends on the airline. Especially with unforeseeable events such as strikes, waiting times are volatile. As soon as we receive the refund, we’ll get back to you via email.

We’ll refund you the amount the way you processed the payment during the booking process. At the same time, you’ll receive an email from us where we confirm that we have refunded the money.

At flyla.com you can currently pay with any valid credit card, Paypal and by SOFORT transfer.